I bought 2014 Chevy Equinox in Feb of this year and I believe they knew it was a lemon. About a month in the transmission was slipping and shifting harder and that the remote start had only worked like twice. I called them and they said I had to take it to xx. Charles Hyundai's service dept because that's where the car had come from. I told them I had a FIXD and had plugged it in my car and it gave me codes saying the TCM module wasn't communicating with the transmission. Kayla, from Hyundai, who is a rude person and shouldn't be in customer service, FINALLY called me back and said they cleared the codes and it was all fixed and to come pick it up! Well, went and picked it up after work and of course they were gone and of course, not fixed. So, called the next day and they were again rude and I took it back. They had it for over a week, couldn't even get me a rental car until my brother took me up there, we were going to just finally get the xxx car that Nissan sold me knowing full well it was crap, and they had no clue where it was. Numerous call not answered, not returned. Said they were going to send to Chevy because they couldn't read the codes, then they got me a rental for one day then told me it wasn't worth it for them to fix it and I got it back. When I bought it the loan officer pushed me and pushed me to get the extended partial warranty, I believe because he also knew the car was trouble. Now it klunks when you put it in reverse and drive, the back up camera doesn't work and when you start going the RPM's rev up to almost 3 before you actually even move. The Check engine light is on, Check power steering and stabiltrak lights are on. Code U0101 "Lost Communication with TCM" is still an issue. And I've only had it three months. They, I believe, knowingly sold an older woman, who doesn't make a lot of money, a lemon. Will then fix it? LOL You know they won't! Would I recommend any of those dealers? Never in a million years!!

Clint was very helpful as well as informative of the process. Great experience. Good guy.

Mitch Riordan is a wonderful salesman. We’ve dealt with him and St. Charles Nissan for years now. He’s very patient, kind, and always does his best to answer any question or concern we have. We highly recommend him and the dealership!

Clint is the best! He cares about his customers and listens to you about any issues you have. He very approachable and..friendly Thank you Clint for everything your do.

Bought a car from this dealership in 2023. The experience has been nothing short of a fantastic experience working with any person from the service department to the sweet ladies in finance even sales personnel just passing by to say hi to my pup! Connor has made me feel like family. I drive from IL just to take my car specifically to them. Very ethical dealership! They wont try to sell you services you dont need. They will make sure you car is running properly and your car does get the services it actaully needs. My car still drives like its brand new off the lot. Thank you so much Connor and the rest of the Nissan team.

We had a great experience buying our car here. No pressure, very knowledgeable, and super helpful with all of our questions. Ron was great to work with and communicated with us throughout the process of finding the car we wanted.

Ron is a fantastic salesman. He goes beyond and above to help custoner with their purchase

Service department was very efficient and professional. They reviewed everything I requested and took time to schedule my next appointment to maximize my service contract. They also provide an at home appointment for a recall issue which I found very accommodating.

I went in last Saturday to look at a Nissan Kick. Fuad Lukolic, greeted us and asked how he could help. He was amazing and helpful without being pushy and I walked out 2.5 hrs with my new car:) When you see a burnt orange Kick and the driver is smiling...thats me. I LOVE MY CAR. Thank you Fuad:)) Crystal Grimes

Ron helped my parents get a new car, and the experience went so smoothly. Definitely recommend Ron he is very helpful and kind. The whole dealership is great!

I have a 2025 Nissan Kicks SR AWD. I have taken it in several times for regular maintenance. Recently it was making a Noise. They promptly identified the problem, provided me a loner and got it fixed quickly. Clint is my primary service manger and does a great job every time.

Brought our 2014 Nissan Rogue Select for an oil and filter change and a state inspection. He service advisor was very good and I had a chance to meet the new Service Manager Paul. He is very accommodating and pleasant.

Ron is the GOAT! I’ve bought not one, but two cars from him personally because he makes it such an easy breezy process. No long waits. He’s so caring and truly just wants to get you what you want. I came in with unrealistic expectations and he made sure they happened. I got my dream car! 🚗

St Charles Nissan contines to exceed my expectations. Paul Hinton is fantastic and makes magic happen! The entire team from sales to service treated me like family and I highly recommend this dealership! Go see Paul!

He dealership always treats every customer like they were a family member. They ensure everyone is satisfied when they leave.